NameDescriptionTypeAdditional information
id

integer

None.

group_id

integer

None.

number

string

None.

contact_id

integer

None.

user_id

integer

None.

status

string

None.

source_channel

string

None.

tags

Collection of Object

None.

type_id

integer

None.

subject

string

None.

priority

string

None.

due_at

string

None.

custom_fields

Collection of CustomField

None.

created_at

date

None.

solved_at

string

None.

closed_at

string

None.

last_update

string

None.

ticket_channel

string

None.